Legal

Privacy Policy

Effective Date: April 29, 2026  ·  Charlotte, NC

01 — Who We Are

Revenue Velocity is an AI-powered call-capture and revenue containment service for service businesses, operated out of Charlotte, North Carolina. This Privacy Policy explains how we collect, use, and protect information submitted through our website at getrevenuevelocity.com and any related contact or intake forms.

02 — Information We Collect

We collect information only when you voluntarily provide it — through our contact form, audit request form, or any direct communication. This may include:

• Your name
• Business name and website
• Phone number and email address
• Industry and business type
• Answers to intake questions (e.g., hiring status, call volume issues)
• Any message or notes you include

We may also collect non-identifiable usage data through analytics tools (such as Google Analytics and Microsoft Clarity) including page views, scroll depth, clicks, and session duration. This data is aggregated and does not identify you personally.

03 — How We Use Your Information

Information you submit is used solely to:

• Respond to your audit request or inquiry
• Schedule and conduct a call flow audit or strategy call
• Understand your business needs and determine fit
• Follow up regarding our services
• Improve our website and communications based on aggregate usage data

We do not use your information for automated decision-making, profiling, or any purpose unrelated to your request.

04 — How We Store and Protect Your Data

Form submissions are processed through Netlify Forms and stored securely within Netlify's platform. Booking information is handled through Cal.com. We take reasonable precautions to protect your data, but no method of transmission over the internet is 100% secure. By submitting information through our site, you acknowledge this.

We retain your information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

05 — Third-Party Tools

We use the following third-party services in the operation of this site. Each has its own privacy policy governing how they handle data:

• Netlify — Form hosting and site infrastructure (netlify.com/privacy)
• Cal.com — Appointment scheduling (cal.com/privacy)
• Google Analytics — Aggregate site usage tracking (policies.google.com/privacy)
• Microsoft Clarity — Session recording and heatmaps (privacy.microsoft.com)
• Retell AI — AI voice infrastructure for the demo line
• Stripe — Payment processing for service agreements (stripe.com/privacy)

We do not sell, rent, or trade your personal information to any third party.

06 — Cookies and Tracking

Our site may use cookies or similar tracking technologies through Google Analytics and Microsoft Clarity to understand how visitors interact with our pages. These tools collect anonymous, aggregated data. You may disable cookies in your browser settings at any time, though doing so may affect certain site functionality.

07 — Demo Line Calls

Calls placed to the Revenue Velocity demo line (+1 704-457-7752) are handled by an AI voice system for demonstration purposes. These calls may be logged and recorded as part of system operation. By calling the demo line, you consent to this recording for service demonstration and quality purposes.

08 — Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of future communications at any time

To exercise any of these rights, contact us directly at the address below. We will respond within a reasonable timeframe.

09 — Children's Privacy

This site is intended for business owners and professionals. We do not knowingly collect information from anyone under the age of 18. If you believe a minor has submitted information through our site, contact us and we will remove it promptly.

10 — Calculator Disclaimer

The Silence Tax calculator on our website generates illustrative estimates based on inputs you provide. Results represent potential revenue exposure only and are not guarantees of recovery or business outcomes. Actual results depend on call volume, ticket size, booking rate, and other factors specific to your operation.

11 — Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the site after any changes constitutes acceptance of the updated policy.

12 — Contact

For questions, requests, or concerns regarding this Privacy Policy or your data:

• Business: Revenue Velocity
• Location: Charlotte, NC
• Website: getrevenuevelocity.com
• Audit Request: Submit through the site contact form